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Request Medical Records

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How to Request Medical Certificates

Step by step process in requesting medical certificates.
For inquires, contact 031-782-8300(KOR)
Process for Requesting Medical Certificates

How to request Medical Records.

  • Outpatient
    STEP1 Payment Desk
    • Check-in to
      your department
    STEP2 Consultation
    • Once the physician types the report, it will be printed and stamped.
    STEP3 Payment Desk
    • Pay for the medical certificate and get the hospital seal.
  • Inpatient
    STEP1 Request Form
    • Notify & request to the nurse 1-2 days before discharge.
    STEP2 Payment Desk
    • On the day of discharge, pay for the medical certificate and get the hospital seal.

※ In accordance with Article 17 of the Medical Law, a medical certificate cannot be delegated if the patient is conscious, and can only be issued directly to the patient.

Certificates that Require Department Check-In at the Payment Desk

Diagnosis Report (KOR/ENG), Medical Report (KOR/ENG), Proof of Vaccination (KOR/ENG), English Birth Certificate, Referral Report, Image CD Copy, Pathology Slides

Certificates that can be Issued from the Payment Desk

Certificate of Outpatient Consultation, Certificate of Admission, Copy of Korean Birth Certificate, Certificate of Inpatient Room Stay, Itemized Bill (Outpatient/Inpatient), Proof of Outpatient Payment

About Requesting Medical Certificates
  • If requesting medical certificates on behalf of a patient, the following documents are required:
    • Consent form, Power of Attorney (original) signed by the patient. (Stamp & fingerprints will not be accepted)
    • Certificate of Proof of Family. Must be issued within 6 months.
    • In accordance with Article 17 and Enforcement Rule Article 13 (3) of the Medical Law, without all the required documents, medical certificates cannot be issued.
    • Type of identification:
      - Alien registration card, passport, driver's license, or government issued photo ID.
      - Under the age of 17 : passport, student card, certificate of proof of family.
  • With Patient’s Consent
    Applicant Required Documents
    Age 14 and older Age younger than 14
    Patient Patient’s photo ID May request only if patient has no difficulty in communication
    Immediate Family Member (Patient’s spouse, parents, grandparents, children, grandchildren, in-laws) ACopy of patient’s ID Applicant’s photo ID
    Applicant’s photo ID
    Proof of Family (i.e. birth certificate) Proof of Family (i.e. birth certificate)
    Patient consent form (signed)
    Power of Attorney (Siblings, Insurance Company, etc.) Copy of patient’s ID Parents/Power of Attorney’s photo ID
    Proof of Family (i.e. birth certificate)
    Applicant’s photo ID Applicant’s photo ID
    Patient consent form
    (signed by patient)
    Parents/Power of Attorney’s consent form (signed)
    Power of Attorney
    (signed by patient)
    Parents/Power of Attorney’s consent form (signed)
  • Without Patient’s Consent (Only patient’s immediate family members can request.)
    Applicant Type Required Documents Comments
    Deceased patient ① Applicant’s photo ID (immediate family member)
    ② Proof of Family (i.e. birth certificate)
    ③ Death Certificate, Family Certificate (with patient shown as deceased)
    1. For siblings requesting, the following documents are needed:

    ④ Patient’s proof of family (i.e. birth certificate)
    ⑤ Parent’s proof of family
    ⑥ Consent form
    2. For power of attorney requesting, the following documents are needed:

    ④ Power of Attorney’s ID
    ⑤ Power of Attorney document
    Patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form ① Applicant’s photo ID (immediate family member)
    ② Proof of Family (i.e. birth certificate)
    ③ Official medical report stating that patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form
    Missing Person ① Applicant’s photo ID (immediate family member)
    ② Proof of Family (i.e. birth certificate)
    ③ Official document filed for missing persons
    Patient with difficulty in communication due mental/physical disability ① Applicant’s photo ID (immediate family member)
    ② Proof of Family (i.e. birth certificate)
    ③ Physician’s written opinion of patient’s inability to communicate.
Medical Certificates issued via internet

Certificate of Outpatient Consultation, Certificate of Inpatient Admission, Outpatient Receipt, Inpatient Receipt, Copy of Korean Birth Certificate, English Birth Certificate (original), Outpatient Itemized Bill, Inpatient Itemized Bill, Copy of Medical Report (Korean/English), Copy of Medical Opinion

Precautions

The fee for issuing a medical report and/or written opinion is not covered by health insurance and consultation fee is calculated together with the medical report fee.
The diagnosis and diagnosis code are not included in the outpatient medical certificates when issued via internet. If you need a document with the diagnosis and diagnosis code, please request it directly from your physician.