It is a document that records the patient’s personal information and disease (current medical history, history of past disease, history of surgical treatment, etc.) and every treatment the hospital has conducted.

Therefore, medical records are highly sensitive information that should not be known to others. In this regard, the current medical law stipulates the protection of personal information of medical personnel, and in principle prohibits the viewing and issuance of copies of medical records to others other than patients.

However, as an exception, a copy of medical records can be issued to the patient's spouse, lineal ascendant, descendant, and his or her designated representative only if they provide the required documents specified in the medical law and obtaining prior consent from the patient.

In addition, as the patient’s medical information is sensitive, any personal information cannot be given over the phone.

• The consent form and power of attorney must be the original form, and the signature for each form must be handwritten. (Stamps or fingerprints are not accepted)
• Required documents: Proof of Family (i.e. birth certificate) / Documents must be issued within the last 6 months to be accepted.
• In accordance with Article 17 and Enforcement Rule Article 13 (3) of the Medical Law, without all the required documents, medical certificates cannot be issued.

• Identification
  • Alien registration card, passport, driver’s license, or government issued photo ID
  • For age 17 and under : passport, student card

Power of Attorney
The patient's consent form or power of attorney should be written in specific details and must include the patient's signature (unless the patient is 14 years or under).

• With Patient’s Consent

  Applicant	Required Documents
  	Age 14 and older	Age younger than 14
  	Patient	Patient’s photo ID	May request only if patient has no difficulty in communication
  	Immediate Family Member(Patient’s spouse, parents, grandparents, children, grandchildren, in-laws)	Copy of patient’s ID	Applicant’s photo ID
  Applicant’s photo ID
  Proof of Family (i.e. birth certificate)		Proof of Family (i.e. birth certificate)
  Patient consent form (signed) Download
  Power of Attorney (Siblings, Insurance Company, etc.)	Copy of patient’s ID	Parents/Power of Attorney’s photo ID
  		Proof of Family (i.e. birth certificate)
  	Applicant’s photo ID	Applicant’s photo ID
  	Patient consent form (signed by patient) Download	Parents/Power of Attorney’s consent form (signed)
  	Power of Attorney (signed by patient) Download	Parents/Power of Attorney’s consent form (signed)

• Without Patient’s Consent (Only patient’s immediate family members can make a request.)

  Applicant Type	Required Documents	Comments
  Deceased patient	① Applicant’s photo ID (immediate family member) ② Proof of Family (i.e. birth certificate) ③ Death Certificate, Family Certificate (with patient shown as deceased)	1. For siblings requesting, the following documents are needed: ④ Patient’s proof of family (i.e. birth certificate) ⑤ Parent’s proof of family ⑥ Consent form Download 2. For power of attorney requesting, the following documents are needed: ④ Power of Attorney’s ID ⑤ Power of Attorney document
  Patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form	① Applicant’s photo ID (immediate family member) ② Proof of Family (i.e. birth certificate) ③ Official medical report stating that patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form
  Missing Person	① Applicant’s photo ID (immediate family member) ② Proof of Family (i.e. birth certificate) ③ Official document filed for missing persons
  Patient with difficulty in communication due mental/physical disability	① Applicant’s photo ID (immediate family member) ② Proof of Family (i.e. birth certificate) ③ Physician’s written opinion of patient’s inability to communicate.